Customer Story

How Quiana Found Peace of Mind for Her Agency While Growing Three Times!

Quiana was running her agency completely alone and watching Facebook groups fill up with panic about MCE changes. With GEOH, she realized she could finally take a breath.

Quiana Harlin

Agency Growth

3x

Quiana tripled her agency after partnering with GEOH — while finally having time to breathe

The Challenge

As the only person running her agency, Quiana needed tools that would let her grow without being crushed by Medicaid changes, MCE implementation, and day-to-day operations.

The Solution

With GEOH's Billing Plus package, Quiana effectively hired an entire team to handle scheduling, billing, and caregiver management for just a few hundred dollars a month.

The Result

Quiana tripled her agency, entered new waiver programs, and has peace of mind knowing GEOH's team responds immediately if anything goes wrong.

Quiana was an excited new agency owner eager to help her elderly clients. To start her agency, she needed the right tools that would let her grow while keeping the stress away from all the confusing changes Medicaid was always implementing. Agency owners posting on Facebook groups had her growing worried — they were all stressed out about MCE implementation.

Being the only person running her agency, Quiana found GEOH and realized that with the Billing Plus package, she could effectively hire an entire team to help her schedule, bill, and manage her caregivers for just a few hundred dollars a month. "I cannot stress to you how great that is for me, being by myself — I can finally take a breath!" she told us. "I was seeing on Facebook groups that everyone was stressing about MCEs, but I knew I did not need to because I had GEOH."

Today, Quiana has peace of mind and plenty of time to enter new waiver programs to grow her agency. She no longer worries about changes like MCE implementation because she knows GEOH is there to guide and help her. As she put it: "For a couple hundred dollars, you cannot put a price tag on the peace of mind I have. If anything happens at my agency, like someone checking in late, Jess and Alyssa are on it immediately." Quiana — once a team of one — now has a full team at her back.

"You cannot put a price tag on the peace of mind I have with GEOH!"

Quiana Harlin

Agency Owner

Watch Quiana's Story

Hear directly from Quiana about her experience with GEOH

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