Blog

Insights for agency success

Tips, best practices, and industry insights to help you run a more efficient and profitable home care agency.

Illinois ABLE Accounts Expanded for Disability Savings
Illinois ABLE Accounts

Illinois ABLE Accounts Expanded for Disability Savings

As of January 1, 2026, Illinois expanded ABLE account eligibility to individuals who acquired their disability before age 46 — opening the program to an estimated 250,000 more residents.

Jenna Parks
Indiana Medicare Mandate: What Agency Owners Need to Know
Indiana Medicare

Indiana Medicare Mandate: What Agency Owners Need to Know

Indiana's new Medicare mandate requires all provider type 05 home health agencies to hold active Medicare enrollment by July 1, 2026 — or risk losing Medicaid reimbursement entirely.

Jenna Parks
Ohio Home Care Trends
Ohio Home Care

Ohio Home Care Trends

What Ohio home care and home health agencies need to know — and do — right now as the state ages faster than most realize and pressure on providers continues to grow.

Jenna Parks
Illinois Agencies: April 2026 EVV Deadlines Are Coming
EVV Illinois

Illinois Agencies: April 2026 EVV Deadlines Are Coming

Starting April 1, 2026, new EVV policies take effect for Illinois home health care agencies. Here's what you need to know to stay compliant.

Jenna Parks
Are Medicaid Audits Increasing?
Medicaid Compliance

Are Medicaid Audits Increasing?

Learn why Medicaid audits are on the rise, what triggers an audit, and how your home care agency can stay compliant and protected.

Jenna Parks
Understanding the Ohio Medicaid Aggregator
Medicaid Ohio

Understanding the Ohio Medicaid Aggregator

For Ohio Medicaid home care providers, understanding how the Ohio Medicaid Aggregator works is critical to getting paid. Here's what you need to know.

Jenna Parks
North Carolina Waivers: Medicaid Programs for Providers
Medicaid North Carolina

North Carolina Waivers: Medicaid Programs for Providers

A comprehensive guide to North Carolina Medicaid waiver programs for home care providers, including NC Innovations, TBI, CAP/DA, CAP/C, and the Section 1115 Demonstration Waiver.

Jenna Parks
Grow Your Agency with the Adults with Developmental Disabilities Waiver
Medicaid Illinois

Grow Your Agency with the Adults with Developmental Disabilities Waiver

Learn how to expand your home care agency by becoming a provider under the Adults with Developmental Disabilities waiver in Illinois. Covers eligibility, services, enrollment steps, and reimbursement rates.

Joe Harrison
Ohio EVV Claims Matching Phase 7: What Providers Need to Know
EVV Medicaid

Ohio EVV Claims Matching Phase 7: What Providers Need to Know

Ohio EVV Claims Matching Phase 7 is almost here! Learn what you need to be prepared before the March 1, 2026 deadline.

Jenna Parks
Caregiver Gifts They're Sure to Love
Caregiver Appreciation

Caregiver Gifts They're Sure to Love

Use these amazing caregiver gifts to show your caregivers that your homecare agency appreciates their hard work!

Jenna Parks
North Carolina Medicaid Re-Credentialing
Medicaid North Carolina

North Carolina Medicaid Re-Credentialing

Learn what NC Medicaid re-credentialing involves, key deadlines, fees, and how to avoid suspension during the process.

Jenna Parks
4 Ways to Keep Your Billing Organized
Billing Agency Operations

4 Ways to Keep Your Billing Organized

Learn the best ways to keep your agency's billing organized and make sure you make the most money possible.

Jenna Parks
Top 10 Best Practices for North Carolina Medicaid Billing
Medicaid Billing

Top 10 Best Practices for North Carolina Medicaid Billing

Learn the top 10 best practices for North Carolina Medicaid billing to reduce denials, meet timely filing rules, and get paid faster.

Jenna Parks
5 Ways to Measure the Quality of Your Agency's Performance
EVV Compliance

5 Ways to Measure the Quality of Your Agency's Performance

Measure your agency's performance with 5 key metrics that improve compliance, EVV adherence, and readiness for growth.

Jenna Parks
GEOH: Home Care Software Built for Ohio Agencies
Ohio Home Care Technology

GEOH: Home Care Software Built for Ohio Agencies

Home care software for Ohio agencies. Simplify scheduling, compliance, documentation, and billing with GEOH.

Jenna Parks
Back Billing for Home Care Agencies
Billing Medicaid

Back Billing for Home Care Agencies

Back billing is one of the most important things an agency should do every year, in fact, it's just as important as filing your taxes.

Jenna Parks
The Best Medicaid Billing Software for Home Care
Medicaid Billing

The Best Medicaid Billing Software for Home Care

Optimize your agency's billing workflow with GEOH's Medicaid billing software. Automate claims and get paid faster with GEOH!

Alexandra Russell
Attendant Care Codes for North Carolina Medicaid
Medicaid Billing

Attendant Care Codes for North Carolina Medicaid

North Carolina Medicaid updated attendant care procedure codes that home care agencies should be aware of.

Jenna Parks
Dos and Don'ts of Scheduling Caregivers
EVV Scheduling

Dos and Don'ts of Scheduling Caregivers

Learn best practices for scheduling caregivers to improve efficiency, reduce conflicts, and keep your home care agency running smoothly.

Jenna Parks
GEOH Earns 2026 Best Customer Support from Capterra
Home Care Technology

GEOH Earns 2026 Best Customer Support from Capterra

Discover why GEOH is recognized by Capterra for Best Customer Support, and simplify your home health care operations with expert support.

Alexandra Russell
7 Steps to Smooth Client Onboarding in Illinois
Illinois Agency Operations

7 Steps to Smooth Client Onboarding in Illinois

Master the client onboarding process for your Illinois home care agency. Follow these 7 essential steps for success.

Alexandra Russell
Best Billing Practices for Georgia Medicaid
Billing Medicaid

Best Billing Practices for Georgia Medicaid

Learn about Georgia Medicaid's best billing practices and how they can help your agency get paid all the money you should be getting.

Jenna Parks
North Carolina Medicaid Rate Cuts Reversed
Medicaid North Carolina

North Carolina Medicaid Rate Cuts Reversed

NCDHHS has reversed the October 2025 Medicaid rate cuts for home care providers, restoring rates to pre-October levels. Learn what changed and what it means for your agency.

Jenna Parks
5 Ways to Prepare Caregivers Before Their First Shift
Caregiver Management Agency Operations

5 Ways to Prepare Caregivers Before Their First Shift

Making sure new caregivers are ready before their first day can be overwhelming. Here are 5 things every agency should complete to prepare caregivers for success.

Jenna Parks
7 Ways to Keep Your Illinois Home Care Agency Organized in 2026
Illinois Agency Operations

7 Ways to Keep Your Illinois Home Care Agency Organized in 2026

Keeping your agency running well takes more than hard work. Try these seven simple ways to get your home care agency organized for 2026 and keep it on track.

Jenna Parks
Home Care Software Pricing: What You Should Really Be Paying
Home Care Technology Agency Operations

Home Care Software Pricing: What You Should Really Be Paying

Home care agencies rely on software to manage scheduling, compliance, billing, and caregivers. Learn what fair home care software pricing looks like and how to avoid hidden fees.

Jenna Parks
How to Choose the Right Home Care Software for Your Agency
Home Care Technology EVV

How to Choose the Right Home Care Software for Your Agency

Choosing the right home care software is one of the most important decisions your agency will make. This guide walks you through the essential features to look for.

Jenna Parks
MyCare Next Generation: What Providers Need to Know
Medicaid Ohio

MyCare Next Generation: What Providers Need to Know

The Next Generation MyCare program officially launched in Ohio on January 1, 2026. Learn what home care and home health providers need to know about this major Medicaid change.

Jenna Parks
The Best Home Care Software for Agency Owners
home care software agency management

The Best Home Care Software for Agency Owners

A comprehensive guide to choosing the right home care software for your agency. Compare features, pricing, and find the best fit.

GEOH Team
Medicare Cuts Threaten Ohio Home Health Agencies
Medicare Ohio

Medicare Cuts Threaten Ohio Home Health Agencies

CMS recently proposed Medicare Cuts of 9% to home health payment rates for 2026. Learn how this affects Ohio home health agencies and what you can do to take action.

Jenna Parks
Georgia's Medicaid Waiver Programs for Providers
Medicaid Georgia

Georgia's Medicaid Waiver Programs for Providers

Georgia's Medicaid waiver programs help people get care at home or in their community. Learn about GAPP, NOW & COMP, ICWP, CCSP & SOURCE, and how to become a provider.

Jenna Parks
Indiana Home Care Marketing Laws
Indiana Compliance

Indiana Home Care Marketing Laws

Marketing your home care agency matters, but if your agency accepts Medicare, Medicaid, or Medicaid Waiver payments, you must follow strict rules. Here's what every Indiana home care provider should know.

Jenna Parks
Indiana Medicaid Waivers for Providers
Medicaid Indiana

Indiana Medicaid Waivers for Providers

Indiana Medicaid waivers fund critical services for individuals who need care at home. Learn about PathWays for Aging, Health & Wellness, FSW, and CIH waivers.

Jenna Parks
North Carolina CAP Medicaid Enrollment Changes
Medicaid North Carolina

North Carolina CAP Medicaid Enrollment Changes

NC Medicaid has announced critical enrollment updates for Case Managers and Care Coordinators under the Community Alternatives Program (CAP). Learn what changed, who is affected, and the steps to stay compliant before the March 1, 2026 deadline.

GeoH Team
3 Goals Your Agency Needs To Set This New Year
Agency Operations Agency Growth

3 Goals Your Agency Needs To Set This New Year

As we approach the end of the year, it's time to start thinking about setting goals for your home care agency. Here are 3 goals we recommend to help make your agency successful.

Bailey Anderson
5 Things You Need To Know About The Medicaid Rate Change In GA
Medicaid Georgia

5 Things You Need To Know About The Medicaid Rate Change In GA

The Medicaid rate change in Georgia is exciting news for agency owners. Here are 5 things you need to know to take advantage of the new rates.

Bailey Anderson
5 Ways Updated Homecare Technology Can Reduce Stress in Your Agency
Home Care Technology EVV

5 Ways Updated Homecare Technology Can Reduce Stress in Your Agency

The latest advances in home care technology can help streamline processes, eliminate errors, and make every aspect of your business run more efficiently.

Bailey Anderson
7 Great Gifts You Haven't Thought of For Your Caregivers
Caregiver Appreciation Caregiver Management

7 Great Gifts You Haven't Thought of For Your Caregivers

As a home care agency owner, showing gratitude goes a long way in maintaining employee engagement. Here are 7 great gift ideas your caregivers will love.

Bailey Anderson
How The Indiana Medicaid Forecasting Error Could Mean an Audit For Your Agency
Medicaid Indiana

How The Indiana Medicaid Forecasting Error Could Mean an Audit For Your Agency

Indiana Medicaid went over budget by $1 billion. This means more audits could be on the way. Here are steps your agency can take to avoid being audited.

Bailey Anderson
How To Create a Strike System For Your Caregivers
Caregiver Management EVV

How To Create a Strike System For Your Caregivers

Implementing a caregiver strike system can help maintain a professional environment and improve agency billing. Here's how to do it right.

Bailey Anderson
How To Follow Up For Missed Visit
Billing EVV

How To Follow Up For Missed Visit

Missed visits cost your agency money. Here are simple tips to follow up on missed visits and improve your billing process so you get paid for every visit.

Bailey Anderson
How to Hire Qualified and Enthusiastic Caregivers for Your Home Health Care Agency
Caregiver Recruitment and Management Agency Operations

How to Hire Qualified and Enthusiastic Caregivers for Your Home Health Care Agency

Hiring the right candidates for your agency can be tricky. Here are tips to help you find the perfect caregiver candidate for your home health care agency.

Bailey Anderson
How To Market Your Agency
Agency Growth Agency Operations

How To Market Your Agency

Are you struggling to grow your home care agency? Here are valuable tips on website building, getting reviews, building relationships with case managers, and more.

Bailey Anderson
How To Reduce Caregiver Burnout
Caregiver Recruitment and Management Agency Operations

How To Reduce Caregiver Burnout

Being a caregiver can be fulfilling but also taxing. Here are 5 ways to reduce caregiver burnout and ensure your team maintains high levels of care.

Bailey Anderson
November 15th IHCP Edits
EVV Indiana

November 15th IHCP Edits

The IHCP announced EVV system edits that activate claim denials for noncompliant EVV personal care services in Indiana. Here's what your agency needs to do.

Bailey Anderson
Reducing Manual Check-Ins At Your Agency
EVV Caregiver Management

Reducing Manual Check-Ins At Your Agency

Reducing manual check-ins is crucial for avoiding audits, citations, and recoupments. Here are practical tips to help your caregivers check in themselves.

Bailey Anderson
The Three Main Reasons Claims Could Get Denied – And How to Avoid Them
Billing EVV

The Three Main Reasons Claims Could Get Denied – And How to Avoid Them

As an agency owner, there's nothing more frustrating than having a claim denied. Here are the three main reasons claims get denied and how to avoid them.

Bailey Anderson
Tips For Caregiver Retention
Caregiver Recruitment and Management Agency Operations

Tips For Caregiver Retention

Did you know retaining a caregiver could save your agency $3,000? Here are tips on how to keep caregivers at your agency for the long term.

Bailey Anderson
Why Using The Free EVV App is Not a Good Solution
EVV Home Care Technology

Why Using The Free EVV App is Not a Good Solution

While many apps may promise to be the EVV Software of your dreams, the free provider apps just aren't it. Here's why.

Bailey Anderson
5 Ways to Make Your Agency Stand Out For Caregiver Recruitment
Caregiver Recruitment and Management Agency Growth

5 Ways to Make Your Agency Stand Out For Caregiver Recruitment

The home care industry faces a caregiver recruitment struggle. Here are 5 ways to make your agency stand out as the top choice for quality caregivers.

Bailey Anderson